Tag: hosted PBX

Centra IP Networks Hosted PBX Now Integrated with Microsoft Teams

In the past year and a half, hosted services have become more important to the business world than ever before. As businesses shift to hybrid and remote work models, business owners need to find solutions to communications that allow their workers to communicate and collaborate as if they were in the same office.   This is where Microsoft […]

The Small Business Phone System – Your Secret Weapon

The right small business phone system can make a big difference in your bottom line. While choosing the right set-up can be a big decision, this article will give you a little insight to help you with your decision. There are many phone systems to choose from. Your small business has different needs and goals than any other small business. Therefore, when you choose your small business phone system you […]

Hybrid Work: How Small Businesses are Managing a Partially Remote Workforce

The business world has changed a lot in the last few years, to say the least. When the pandemic sent workers home, some businesses were experiencing what it was like to support remote workers for the first time. Now that offices are opening up, HR departments are finding out that up to 99% of workers would like the option to […]

Office Phone Systems for Your Business

Office phone systems are an integral part of any business. They can be used to contact customers, clients, and employees while reducing the amount of time spent on hold or transferring calls. Cloud-based and premises-based telephone systems have their pros and cons which we will discuss a little further down.  This article will help you decide which office phone […]

Benefits of a Cloud-Based Phone System for Your Business

Businesses today run at the speed of light. All the current technology can help you stay competitive in your field. However, if your business still uses dated technology, you could be at a disadvantage. When you use a Plain old telephone service (POTS) combined with other services, you are not only wasting money, but also […]

Stop Robocalls with a Cloud-Based Phone System

According to the Federal Communications Commission, (FCC) unwanted phone calls is the number one consumer complaint.  These unwanted calls come mostly in the form of illegal spoofed robocalls. When a caller has falsified the information that is transferred to the caller id display this is referred to as being spoofed. Spoofed calls hide the caller’s […]

Improve Customer Loyalty with Business Texting

Serving your customers and building customer loyalty are key factors in promoting growth for your company. The question is how?  How can your company increase customer loyalty in today’s current climate? One of the first things to consider is the habits and preferences of your customer. Up from previous years, 85% of Americans own a smartphone. Your business can use this knowledge to promote your company through a new kind of marketing. One that reaches your […]

5 Industries That Benefit from SMS Marketing

Business owners these days have a lot of options when it comes to marketing their business. Traditional marketing can still be effective. However, it is important to reach to old and new demographics using old and new technology to promote your business. There is one device that most people don’t leave home without…their smartphone. Some tech savvy businesses are capitalizing on smartphone usage and have added SMS marketing […]

Choosing the Right Headset for Work

Do you want the background noise or the all-out-noise cancellation that makes it feel like you’re standing next to the caller?  What is right for your business environment?  Knowing which type of headset is best for your situation will make your work life easier and just plain better.  The right type of headset for your […]