EFFECTIVE: September 1, 2022
WHAT INFORMATION WE COLLECT
When you use our Services, we may collect and store information from you directly.
We may collect information from you when you register directly with us to use our mobile applications or any other part of our Services. That information may include, among other things, your full name, email addresses, login information, device identifiers, and other information you provide.
HOW WE COLLECT INFORMATION
We collect information in various ways, including the following:
When you use one of our applications, we collect and store certain information that you provide directly. We also collect information about your use of the Services.
COOKIES AND SIMILAR COLLECTION METHODS
We also collect technical information about your usage of the Services, and we use various technologies to collect information about cookies, IP addresses, device type and device identifiers, application state and the date and time of activity with our applications, and other similar information. We may associate this information with your user ID number for our internal use.
HOW WE USE THE INFORMATION WE COLLECT
We use your information primarily as necessary to provide you with the Service, including in one or more of the following ways: to create your accounts and allow use of our applications, to provide technical support and respond to user inquiries, to prevent fraud or potentially illegal activities, and enforce our other agreements with you, to notify users of application updates, and to inform users about new products or promotional offers.
SHARING YOUR INFORMATION
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure.
Your information may be disclosed or reported:
(i) if we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy applicable laws, (iii) if we believe that the Services are being used to commit a crime, including, but not limited to, to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction, (iv) if we have a good faith belief that there is an emergency that poses a threat to the health or safety of a person or the general public, and (v) in order to protect the rights or property of Advanced, including to enforce our Terms of Service. We may also provide your information to third party companies to perform services on our behalf, including payment processing, data analysis, message delivery, hosting services, customer service, and marketing. If we sell all or a portion of our business, we may transfer all of your information, including personal information, to the successor organization.
SECURITY OF YOUR INFORMATION
We implement security measures we believe are reasonable to protect your information. It is important that you protect and maintain the security of your account and you need to immediately notify us of any unauthorized use of your account.
HOW TO ACCESS AND UPDATE YOUR INFORMATION
You can access and edit your information provided to us through individual settings in the Services. If you want to delete your accounts and information on our Services, please contact us directly.
Advanced Mobile uses a feature from Gravatar that collects and tracks personal information in order to provide seamless integration for your personalized avatar in our system.
The processing of personal data in SDK A/S is in accordance with the following principles: We only process personal data lawfully, fairly and in a transparent manner in relation to the data
subject, such as name, email, address, phone number. We only collect personal data for specified, explicit and legitimate purposes
INDIRECT END USER PHONE CONTACT INFORMATION (Personal Identifiable Information)
Advanced acts as a data processor with regard to indirect end user personal identifiable information and our Clients act as the data controller of such data. In the course of Advanced’s processing and protection of such data, all use will be in conformity with the data controller’s instructions.
Specifically, only when enabled via system permission on Advanced Mobile Android and Advanced Mobile iOS, Advanced shows personal contacts within the respective application. When the user sends an SMS message to one of his/her phone contacts, or when the user initiates a call to one of his/her phone contacts, the phone number is sent securely through Advanced API. Advanced does not store this number with any other PII, and it cannot be directly or indirectly attributed to any person or persons; Advanced stores only the phone number and pertinent metadata so as to be compliant with all applicable state and federal laws, and Advanced does not share this data with any advertisers or third parties under any circumstances. A user can revoke phone contact access on his/her mobile device at any time, and his/her app experience is not hindered or interrupted.
Advanced Mobile Android and iOS also uses Gravatar, only when enabled via Settings and UIConfigs, which is a service that provides avatar images linked to the MD5 hash of the user’s email address. This means that, only when Gravatar use is enabled, we hash each contact’s email address and send it to Gravatar to try and retrieve an avatar image. MD5 hashes cannot be directly or indirectly attributed to any person or persons, and we only send the MD5 hash to Gravatar, never the email address in plain text. As with phone contacts, a user can revoke Gravatar access at any time in Settings or via UIConfig, and his/her app experience is not hindered or interrupted.
This part of the privacy statement describes how the Advanced collects and uses the contact information you provide by granting the contacts access permission
in the MobileConnect Android and iOS application. It also describes the choices available to you regarding our use of your information and how you can access and update this information.
We access the following personal information from your address book:
• Contacts’ names • Contacts’ email • Contacts’ telephones • Contacts’ organization • Contacts’ postal address
• Contacts’ birthday • Contacts’ gender
We use this information to:
• Populate your Contacts data in the app. • Import your favorite contacts into the QuickDial list, if you also enable the “Busy Lamp Field” feature on a contact, the favorite contact’s number (URI) will be included in your SIP traffic, but will not be stored anywhere.
We will only use your Contacts information for the specific reason for which it was provided to us.
You can execute your right to erase the collected contact data by uninstalling Advanced Connect application at any time.
For any question regarding contact information usage in Advanced Connect application, please contact Support by sending an email to firstname.lastname@example.org
503 E Jackson St suite 115
Tampa FL 33602