80% of U.S. businesses overcharged on their phone bills

I saw this article at www.naturalnews.com, and although it’s from back in 2005, we are still seeing similar problems with the billings of major phone carriers. Although most companies consider their phone bill one of their top expenses, few take the time to have someone look over the bill for errors. Those that do usually […]

Business Phone Hackers Steal Billions

Since most business phone systems are now based on the Internet, hackers have a new way to use an old trick to make money. Each year, hackers run up fraudulent phone bills totaling over $4 billion, according to the Communications Fraud Control Association. This fraud is also growing by about one billion dollars per year. […]

Leasing Telecommunications Equipment

When your company decides it’s time to purchase a new telephone system or related devices, you basically have two choices; buy or lease. Leasing telecommunications equipment is is actually the smarter choice and is made by thousands of companies each year. According to recent statistics, over $2 billion worth of telecommunications equipment is leased every […]

A Quick History of the Bell Laboratory

Bell Laboratory was founded by Alexander Graham Bell. It is the research and development subsidiary of Alcatel-Lucent. Its headquarters is in Murray Hill, New Jersey, but it has facilities throughout the world. In 1925, Western Electric Research Laboratories and part of the engineering department of the American Telephone & Telegraph company (AT&T) were consolidated to […]

The First Telephone

The first successful two-way telephone transmission of clear speech was made by Alexander Graham Bell and his assistant, Thomas Watson on March 10, 1876. Now a part of American history, Bell said into the device, “Mr. Watson, come here, I want to see you.” and Watson answered. Bell’s telephone used a microphone made of a […]

What is a VoIP Phone?

VoIP, (Voice over Internet Protocol), is a method for taking regular audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be sent over the Internet. VoIP can turn a standard Internet connection into a way to get free phone calls. This means that […]

Maximizing your VoIP Investment

VoIP is an incredibly valuable tool that businesses can use as a foundational catalyst to growth. That being said, few companies use VoIP to its fullest extent. This week, we’ll talk about some of the ways you can maximize your VoIP investment and get the most out of your new system. Look for a provider […]

5 Modern Must-Have Phone System Features

With all the new technology out there, trying to make sense of all the new innovations in phone systems can be overwhelming. In this week’s post, we’ve listed five innovations that we think can make a significant impact on your business. These features – we feel – can help make your business more sustainable as […]

Finding the Right Kind of Phone System for Your Small Business

The sheer number of phone systems out there leaves the typical small business owner with a whole mess of choices to consider. From VoIP to your more traditional landline networks, today’s systems can do any number of things for emerging businesses. Which one is right for you? That’s the question we’ll try to answer today. […]

Small Business Phone Installation Advantages

An essential factor of any small business is voice communication, this element is highly critical to your overall success. The workers you have employed need to be able to communicate easily and securely with the client base you have. Employees also need to be able to contact potential clients and carry out business calls in […]