Did you know that choosing the right phone service providers can make a big difference in your business? If you choose the right business phone solution, you could set up yourself and your employees to provide the best customer service. The trick is to find the right business phone provider. So, if you are wondering “why would I want to use business phone providers near me?” this blog should answer your questions and more.
Why Should I Work with Local Business Phone Providers Near Me?
Local business phone providers and big business phone providers essentially do the same thing. They provide you with business phones. However, a local phone provider will often give you so much more than just business phone service. There are many reasons for this (see below), but what it really boils down to is that a small business phone provider cares more about you and your business success than their larger counterparts.
A big business phone provider may have a big name that you recognize. So, they have a reputation that you know and trust. But what did they do to earn that trust? Do they give you individualized attention, or do they group you with hundreds of other customers? Will they answer your calls in a timely manner or put your calls on hold (or in a queue) to be answered by an outsourced customer service representative? Do they know the ins and outs of your business and tailor your service to your business needs or are you just one of the many?
Your Questions Answered
We are willing to say that the answers to these questions lie in the latter of the two choices. Unfortunately, that is the norm for big phone providers. On the other hand, when you work with a local business phone provider, you can expect a far better experience. For you, a smaller provider can be a great asset. If local means smaller, that means you get more one-on-one attention! This can help foster a better relationship between you and your provider. If your provider is more interested in a lasting relationship, they will offer better service and will be more focused on you and your business.
More Benefits of Working with a Local Provider
Along with better service for you, a local phone provider will care about local issues. After all, you care about your community, and since they are also a local business owner, it stands to reason that they care about their community too. As a business owner vested in the local community, they may go out of their way to ensure a positive reputation within the community.
As you know, the local municipalities get some of their funding from your business’ tax money. Not only do local providers contribute their share of taxes, but also may spend their profit within the community as well. As a local community member, they are likely to make purchases around the community, whether it be in small shops or restaurants. In this manner, money goes back into the community. Some local providers may even sponsor local activities and teams.
Along with a smaller, more personalized service, when you work with a local provider, the technicians are local as well, which means that you will likely receive faster service with a local provider. Depending on the business phone solution you go with, your maintenance can even be same day with a local provider.
How Do I Find Business Phone Providers Near Me?
If you have made up your mind to find a local business phone provider, and we hope that you have, you may be wondering, “how do I find a business phone provider near me?” The good news is that Google has taken steps to make a list of local providers fairly easy to find. Due to the algorithms Google has in place, when you search a query, the results should give you your local business options.
Great business phone providers have Google My Business accounts set up. That means that their business information will be available and pop up on the right side of the screen with hours of operation, address, phone number, etc.
If you don’t want to research businesses through Google, talk to your colleagues. Ask them who their business phone provider is and what they like or dislike about them. People love to recommend or warn others about services they receive.
Advanced Communications, the Local Provider You Need
Advanced Communications would love to be your local business phone provider. Our solutions include a premise-based phone system and a cloud-based phone system that are sure to fit your needs. Give us a call and we will figure out together what would work best for you. Not only that but our experts can help teach you about the features and functions of the solution you choose.