2022: Building Your Business’ Communications Plan
As we end another year, it’s time to start planning for the future of your company’s communications. Since the pandemic of 2020, many businesses were shown their communications were not prepared to offer remote and hybrid work options for employees. As business owners scrambled to keep their employees connected, some businesses created a patchwork solution to support these needs. Now that we are continuing […]
Why Use Microsoft Teams and Advanced Communications?
If someone had tried to predict business trends for the future in 2019, they most likely would be completely wrong. Now that we have lived through the 2020 pandemic-induced shut down, we have learned quite a bit. As businesses sent employees home, they scrambled to figure out how to supply their workers with the tools they need while […]
The Small Business Phone System – Your Secret Weapon
The right small business phone system can make a big difference in your bottom line. While choosing the right set-up can be a big decision, this article will give you a little insight to help you with your decision. There are many phone systems to choose from. Your small business has different needs and goals than any other small business. Therefore, when you choose your small business phone system you […]
Hybrid Work: How Small Businesses are Managing a Partially Remote Workforce
The business world has changed a lot in the last few years, to say the least. When the pandemic sent workers home, some businesses were experiencing what it was like to support remote workers for the first time. Now that offices are opening up, HR departments are finding out that up to 99% of workers would like the option to […]
VoIP Phone Service Benefits for Your Business
As technology continues to advance, our world seems to become smaller and smaller. Thanks to telecommunications, we can now talk to people from anywhere at any time. When telephones were first introduced, calling long-distance could be a very costly venture. Now, with the help of voice over internet protocol, or VoIP phone service, these same […]
What is UCaaS and how can it benefit your business?
Our world is moving faster than ever. Through the pandemic of 2020, we learned how important business communications, video conferencing, and real-time connections really are. Businesses that were not prepared to send their employees home and work remotely had near disastrous results. There were some companies that were quick thinking and were able to limp through the […]
Office Phone Systems for Your Business
Office phone systems are an integral part of any business. They can be used to contact customers, clients, and employees while reducing the amount of time spent on hold or transferring calls. Cloud-based and premises-based telephone systems have their pros and cons which we will discuss a little further down. This article will help you decide which office phone […]
Benefits of a Cloud-Based Phone System for Your Business
Businesses today run at the speed of light. All the current technology can help you stay competitive in your field. However, if your business still uses dated technology, you could be at a disadvantage. When you use a Plain old telephone service (POTS) combined with other services, you are not only wasting money, but also […]
Stop Robocalls with a Cloud-Based Phone System
According to the Federal Communications Commission, (FCC) unwanted phone calls is the number one consumer complaint. These unwanted calls come mostly in the form of illegal spoofed robocalls. When a caller has falsified the information that is transferred to the caller id display this is referred to as being spoofed. Spoofed calls hide the caller’s […]
How to Generate More Business with Professional Voice Greetings
Small businesses tend to think they can’t afford professional voice greetings. However, effective voicemail greetings can help your business become more efficient while improving conversions. For just a small cost, professional voice greetings can have a large impact on increasing the number of messages left by customers and reducing hang-up calls. In addition, you can promote […]