5 Ways a Business VoIP Phone Service Can Save You Money
No matter how big or small your business is, one goal remains consistent: to reduce operating costs while increasing revenue. And we’ve got a simple way to do it. Instead of hunting through your corporate budget looking for fat to trim, consider investing in a business VoIP phone service. Not only will it save you […]
What to Look for in a Business Phone System
While every company has its own unique challenges, there is one thing all of them need: an excellent business phone system. If you’re in the market for a VoIP phone system right now, you’re probably a little overwhelmed by all the options. How can you begin to choose a phone system that’s right for you? […]
Future-Proof Your Workplace with a Unified Communications Solution
Unified communications can help set up your company for now and the future. Currently, remote and hybrid work models are on the rise. In fact, it is estimated that nearly 25% of the workforce will be completely remote by the end of 2023. If you are not offering your workers hybrid or remote work options […]
4 Tips for Picking a Unified Communications Provider
In the past few years, cloud-based communications have become more important than ever. Offering employees the option to work from home (or any location with internet access) is how many businesses have survived. In fact, 92% of employees expect to work remotely at least part-time. If you’re on board for adding cloud-based communications to your […]
How Your Business Could Benefit from an IVR
In today’s world, consumers expect nothing but the best from the companies they purchase from. Did you know that 39% of people will avoid a company after a bad customer service experience for two years? That can have a serious effect on a business’s bottom line. So, the question becomes how do businesses offer a […]
Why Use Microsoft Teams and Advanced Communications?
If someone had tried to predict business trends for the future in 2019, they most likely would be completely wrong. Now that we have lived through the 2020 pandemic-induced shut down, we have learned quite a bit. As businesses sent employees home, they scrambled to figure out how to supply their workers with the tools they need while […]
The Small Business Phone System – Your Secret Weapon
The right small business phone system can make a big difference in your bottom line. While choosing the right set-up can be a big decision, this article will give you a little insight to help you with your decision. There are many phone systems to choose from. Your small business has different needs and goals than any other small business. Therefore, when you choose your small business phone system you […]
Hybrid Work: How Small Businesses are Managing a Partially Remote Workforce
The business world has changed a lot in the last few years, to say the least. When the pandemic sent workers home, some businesses were experiencing what it was like to support remote workers for the first time. Now that offices are opening up, HR departments are finding out that up to 99% of workers would like the option to […]
Office Phone Systems for Your Business
Office phone systems are an integral part of any business. They can be used to contact customers, clients, and employees while reducing the amount of time spent on hold or transferring calls. Cloud-based and premises-based telephone systems have their pros and cons which we will discuss a little further down. This article will help you decide which office phone […]
Stop Robocalls with a Cloud-Based Phone System
According to the Federal Communications Commission, (FCC) unwanted phone calls is the number one consumer complaint. These unwanted calls come mostly in the form of illegal spoofed robocalls. When a caller has falsified the information that is transferred to the caller id display this is referred to as being spoofed. Spoofed calls hide the caller’s […]