5 Awesome Features of Office Phone Systems
Office phone systems have come a long way in the past decade. What began as limited physical hardware tied to office space by a tangle of phone lines has grown into a cloud-based, omnichannel platform that utilizes the internet to deliver business communications. This has many benefits to the average business, especially when it comes […]
5 Ways a Business VoIP Phone Service Can Save You Money
No matter how big or small your business is, one goal remains consistent: to reduce operating costs while increasing revenue. And we’ve got a simple way to do it. Instead of hunting through your corporate budget looking for fat to trim, consider investing in a business VoIP phone service. Not only will it save you […]
How to Choose Between On-Premise Phone Systems and Cloud Phone Systems
If upgrading your phone system is one of your goals this year, you’ve got an important choice to make: on-premise phone systems or cloud-hosted phone systems? Both have their pros and their cons, but which would be the most suitable choice for your business? To decide, you’ll need to consider which one is best for […]
What to Look for in a Business Phone System
While every company has its own unique challenges, there is one thing all of them need: an excellent business phone system. If you’re in the market for a VoIP phone system right now, you’re probably a little overwhelmed by all the options. How can you begin to choose a phone system that’s right for you? […]
Future-Proof Your Workplace with a Unified Communications Solution
Unified communications can help set up your company for now and the future. Currently, remote and hybrid work models are on the rise. In fact, it is estimated that nearly 25% of the workforce will be completely remote by the end of 2023. If you are not offering your workers hybrid or remote work options […]
4 Tips for Picking a Unified Communications Provider
In the past few years, cloud-based communications have become more important than ever. Offering employees the option to work from home (or any location with internet access) is how many businesses have survived. In fact, 92% of employees expect to work remotely at least part-time. If you’re on board for adding cloud-based communications to your […]
How Small Businesses Benefit from Unified Communications
The Covid-19 pandemic has made many small businesses reflect on their day-to-day operations. Offering workers the ability to work remotely became a necessity for businesses to remain open. However, that was not a simple task for some employers. What did you do? Were you able to continue with business as usual? Did you need to […]
How Your Business Could Benefit from an IVR
In today’s world, consumers expect nothing but the best from the companies they purchase from. Did you know that 39% of people will avoid a company after a bad customer service experience for two years? That can have a serious effect on a business’s bottom line. So, the question becomes how do businesses offer a […]
2022: Building Your Business’ Communications Plan
As we end another year, it’s time to start planning for the future of your company’s communications. Since the pandemic of 2020, many businesses were shown their communications were not prepared to offer remote and hybrid work options for employees. As business owners scrambled to keep their employees connected, some businesses created a patchwork solution to support these needs. Now that we are continuing […]
Why Use Microsoft Teams and Advanced Communications?
If someone had tried to predict business trends for the future in 2019, they most likely would be completely wrong. Now that we have lived through the 2020 pandemic-induced shut down, we have learned quite a bit. As businesses sent employees home, they scrambled to figure out how to supply their workers with the tools they need while […]