How Your Cloud Phone System Could Be More Productive with a CRM Integration
Chances are, you’re using a combination of a cloud-based phone system and Customer Relationship Management (CRM) software. CRM has become an essential tool for businesses of all sizes to manage their database of prospects, customer interactions, and data. One of the most significant benefits of CRM systems is their ability to integrate with other systems, […]
An Introduction to Cloud-Based Phone Systems
More applications are moving to the cloud than ever before. Why? Because the technology is more flexible and cost-effective than their on-premises and antiquated counterparts. The same can be said for business communications – a key component of any company. More service providers are offering cloud-based solutions for businesses. But how does a cloud phone […]
What is UCaaS and how can it benefit your business?
Our world is moving faster than ever. Through the pandemic of 2020, we learned how important business communications, video conferencing, and real-time connections really are. Businesses that were not prepared to send their employees home and work remotely had near disastrous results. There were some companies that were quick thinking and were able to limp through the […]
Benefits of a Cloud-Based Phone System for Your Business
Businesses today run at the speed of light. All the current technology can help you stay competitive in your field. However, if your business still uses dated technology, you could be at a disadvantage. When you use a Plain old telephone service (POTS) combined with other services, you are not only wasting money, but also […]
Stop Robocalls with a Cloud-Based Phone System
According to the Federal Communications Commission, (FCC) unwanted phone calls is the number one consumer complaint. These unwanted calls come mostly in the form of illegal spoofed robocalls. When a caller has falsified the information that is transferred to the caller id display this is referred to as being spoofed. Spoofed calls hide the caller’s […]
How to Generate More Business with Professional Voice Greetings
Small businesses tend to think they can’t afford professional voice greetings. However, effective voicemail greetings can help your business become more efficient while improving conversions. For just a small cost, professional voice greetings can have a large impact on increasing the number of messages left by customers and reducing hang-up calls. In addition, you can promote […]