If your business is not yet using a cloud, or VoIP, based phone system, it’s time to start thinking about upgrading. We are here to educate you on the advantages of a VoIP based phone system, including the features that make upgrading your system a no-brainer. In this blog, you will read about only five of the many reasons you should upgrade your phone system today!
What is a VoIP Based Phone System?
Voice over Internet Protocol, or VoIP, is telephony hosted on the internet. When you migrate from a traditional coaxial phone solution to a VoIP based phone system, you increase the amount of data that can be sent between locations.
This means that when you utilize VoIP, you can start to use functions and features that were not possible with traditional phone service. Due to this, there are several advantages you will notice when using your new solution.
Mobility
Remote and hybrid work is on the rise. In fact, 82% of the workforce would like to work remotely at least one day a week. The problem is, how do you offer support to those workers? Well, if you have a VoIP based phone system, you can have your employees install the system’s softphone application on their internet-connected devices.
When workers use these VoIP applications on their mobile devices, they can not only work from home but also work wherever they choose.
Scalability
As your business grows, you will need to outfit your employees with access to your communications solution. With traditional telephony, this can be a long and drawn-out process with different maintenance appointments and calls to your provider.
However, with a VoIP based phone system, new users can be added quickly and easily. It can be as simple as a quick call to your provider to let them know that you need to increase your user count. Once that is done, you are all set to grow your team. Your provider can also help you acquire any desktop phone devices you may need to support new workers.
Also, it won’t cost an arm and a leg to add said user, as you will not need to run new lines throughout your office, which can save you hundreds, if not thousands of dollars.
Reliability
VoIP based phone systems are much more reliable than traditional phone solutions as well. This is due to something called geo-redundancy. Geo-redundancy is a term that means internet-based phone providers place their servers in geographically diverse locations.
While no one can guarantee a set amount of uptime, geo-redundancy makes a VoIP based phone system much more reliable than a traditional set up. That is due to the vulnerability of traditional phone lines. If the power goes out or a line goes down, there is not much you can do about it except to wait it out, costing you and your business dearly.
Voice
Traditional phone solutions offer very basic telephony functions. When you upgrade, you will not only be able to make phone calls, but also will be able to receive voicemails with email transcriptions, utilize call forwarding, call park, set call rules pertaining to which devices ring in which order, and have access to data associated with the VoIP based phone system. And that’s not all. There are many other voice features included with an internet-based solution.
Video Conferencing
Another great way to support remote and hybrid workers is to offer meetings via video conferencing. Now, there’s something a traditional phone line can’t do! With a VoIP based phone system, up to 50 participants can join in on a video conference.
Get Going with a Great Solution
Advanced Communications is here to help you upgrade to an internet-based phone system. Our specialists can help walk you through even more advantages to adding a cloud-based phone system to your business. Once you have decided to upgrade, we can take you through step by step to get you up and running with your new solution. Just give us a call today!
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