How safe is your company’s data?
Most companies rely on some sort of critical data to operate. For some there’s technology data, for others it’s customer information. It could be accounting data, or order tracking data, or whatever. The question is – How safe is your company’s data? Some businesses do backups themselves, others hire outside firms to do this for […]
Telephone Etiquette
There are four important parts of a proper telephone etiquette, a greeting, tone, listening, permission and closing. Your greeting should begin by thanking the caller for calling or taking your call. Then, introducing your business and yourself, this will not only welcome the caller, but sets the tone for the customer to get to the […]